Duration: 08 Days
Venue: Istanbul, Turkey
Total Investment: 3,790 USD
Objectives:
By the end of the course, participants will be able to:
Determine pragmatic methods for effective problem solving
Appreciate the impact of personality on creativity, decision making & problem solving process
Develop strategies for creating a positive work environment
Recognise differing behavioural styles & learn to adapt to build lasting rapport
Understand your key roles in encouraging & developing your staff thru the power of personal motivation & effective communication
Contents:
How to Build Lasting Rapport
The art of building lasting rapport
How to identify behavioural traits and react to them
How to modify your own behaviour to match other’s
Sharpen your senses to the signals others are sending you
Connect with colleagues and clients at a level that creates deeper trust and commitment
Read body language in order to understand how others are thinking and responding to you
Self-Awareness: How to Gain a Greater Understanding of Yourself
Key concepts of NLP and Emotional Intelligence
Connecting your feelings for greater self awareness
Eliciting emotions
Noticing your unconscious messages and following your intuitions
Self-talk and what it means
Internal and external referencing
Crystal Clear Communication
Powerful listening and questioning techniques
Thinking and language patterns
Sub-modalities
Perceptual positions
Climates of trust
Well formed outcomes
Empathy: The Ability to Understand Situations from Another’s Perspective
Review how to sharpen your senses to the signals others are sending you
Communicating first impressions - the secrets of body language
How we communicate
Filters to communication
Learning Styles
Modelling: how others do things
Motivation: How to get the most from Yourself and Other
Logical levels of change
The importance of values in motivation
Eliciting values for yourself and your organisation
Setting goals that motivate
Creating a positive future for your organisation
Testing your well-formed outcomes
Advanced Problem Solving & Decision Making
Decision Making and Problem Solving – Symbiotic Partners
Leadership and the dynamics of decision making
21st century Leadership - “decision architects” of future performance
Impacting variables: values, bias and hubris in seeking ethical solutions
Personality Type and cognitive preferences in decision making
Psychometric assessment on your problem-solving preferences
“Collective wisdom” a structured process for grounded solutions
Applying Structured Techniques to Organisational Issues
How well do I solve problems? outcomes and personal cognitive strengths
Using the “whole brain” to make rational, informed and balanced decisions
Flexibility on leadership and thinking; opening the mind to new ideas
A structured model for problem solving; balancing logic and emotional responses
Unexpected events that destroy equilibrium; the unpredictable factor
Dynamic Tension, Decision Making, Newton’s Laws and the Management of Change
The Quest for Continuous Improvement – A Journey not a Destination
Encouraging creative problem solving for continuous improvement
Appreciative Enquiry and a focus on positive dialogues
Solution Focus methodology: a transformational tool for business dialogues
Diagnostic tools for identifying and addressing organisational issues
TRIZ: Applying techniques to innovate and improve process and product
Capturing the creative capacity of the millennial generation
Building Creative Capability in Self, Others and the Wider Organisation
“How creative am I”? Challenging self-imposed assumptions
Beware the creative introvert: the “ENIGMA” of the quiet, awkward individual
Where do good ideas come from? “Imagineering”: current examples from technology
“Curiosita”: multiple intelligences and lessons from Leonardo da Vinci
Fostering and facilitating organisational innovation
Building the creative organisation: a menu for good leadership practice
Creative leadership dialogues to influence, persuade and align your people
The Creative Leader in the Innovative Organisation
Leadership style, cognitive processes decision-making outcomes
Enhancing Serendipity
Ensuring alignment with corporate mission
Assessing creativity in your organisation and identifying “roadblocks”
Establishing "innovation champions"; a strategy for promoting innovation and change
Designing a personal plan for innovation in the workplace